pwin Terms and Conditions

1. Acceptance of Terms

By accessing, registering, or using the pwin platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform. Your continued use of pwin following any updates to these terms constitutes acceptance of the revised version.

2. Eligibility and Age Requirement

The pwin platform is intended for use by adults only. You must be at least 18 years of age to register an account and access any game or service on the platform. By registering, you confirm that you meet this age requirement and that online gaming is lawful in your jurisdiction. pwin reserves the right to request proof of age at any time and to suspend or close accounts where eligibility cannot be confirmed.

• Minimum age: 18 years old.
• You must be located in a jurisdiction where your use of the platform is permitted by applicable law.
• One account per person is allowed. Duplicate accounts may be closed without notice.

3. Account Creation and Security

To use the full features of the pwin platform, you must create a registered account by providing accurate and complete information during sign-up. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

• Do not share your username or password with any other person.
• Notify pwin support immediately if you suspect unauthorised access to your account.
• All information provided at registration must be truthful and kept up to date.
• pwin is not liable for losses arising from your failure to keep account credentials secure.

4. User Obligations and Platform Usage Rules

When using the pwin platform, you agree to act in good faith and comply with all applicable rules. The following conduct is strictly prohibited:

• Providing false, misleading, or fraudulent information at any point.
• Using automated tools, bots, or scripts to access or interact with the platform.
• Attempting to manipulate game outcomes or exploit technical errors.
• Engaging in any activity that disrupts, damages, or interferes with the platform's operation.
• Using the platform for any unlawful purpose, including money laundering or fraud.
• Opening or operating an account on behalf of a third party without proper authorisation.

pwin reserves the right to investigate suspected violations and to take appropriate action, including account suspension or permanent closure, at its sole discretion.

5. Payments and Transactions

All financial transactions on the pwin platform — including deposits, wagers, and withdrawals — are processed in Philippine Peso (₱ PHP). You are responsible for ensuring that funds deposited are from a legitimate source and belong to you personally.

• Deposits are subject to minimum and maximum limits as displayed on the platform at the time of transaction.
• Withdrawal requests are processed according to pwin's current procedures, which may be reviewed on the FAQ page.
• pwin does not guarantee specific processing times for withdrawals, which may vary depending on the payment method used.
• All winnings are subject to the platform's verification procedures before withdrawal is approved.

pwin does not guarantee any financial returns from gaming activity. All outcomes are subject to the rules of the individual games and applicable chance.

6. Limitation of Liability

To the fullest extent permitted by applicable law, pwin and its affiliates, officers, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, or service interruptions. The platform is provided on an "as is" and "as available" basis. pwin does not warrant that the platform will be uninterrupted, error-free, or free of harmful components.

7. Account Suspension and Closure

pwin reserves the right to suspend or permanently close any account at its discretion, including — but not limited to — cases where:

• A user has breached these Terms and Conditions.
• Fraudulent, abusive, or suspicious activity is detected.
• A user is found to be under the age of 18.
• A self-exclusion request has been submitted by the account holder.

Where an account is suspended or closed due to a breach of these terms, any balance held may be subject to forfeiture pending investigation. Legitimate balances in accounts closed for other reasons will be processed according to pwin's standard withdrawal procedures.

8. Intellectual Property

All content on the pwin platform — including but not limited to text, graphics, logos, game interfaces, and software — is the property of pwin or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any platform content without prior written permission. Your use of the platform does not grant you any ownership rights over any platform content.

9. Third-Party Links and Services

The pwin platform may reference or interact with third-party services, including payment processors and game providers. pwin does not control and is not responsible for the content, privacy practices, or terms of any third-party service. Inclusion of a third-party service on the platform does not constitute endorsement. You access third-party services at your own risk.

10. Changes to These Terms

pwin reserves the right to update or modify these Terms and Conditions at any time. Revised terms will be published on this page with an updated effective date. Where changes are material, pwin may notify registered users through the platform or by other reasonable means. Your continued use of the platform after any changes are published constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operation of the pwin platform. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts or regulatory bodies as determined by the applicable legal framework. Filipino players are encouraged to review the Responsible Gaming page and the FAQ for additional guidance on platform use and dispute resolution channels.